Long term relationship with negative emotions

Long term relationship with negative emotions

Got me thinking, what does a “long–term” relationship mean? … Now the definition of a committed relationship, is an “interpersonal relationship based upon a mutually agreed-upon commitment to one another involving exclusivity, trust and other agreed-upon behavior.” In this case we will be exploring Long term intra personal relationships with a variety of emotional states. The same rules apply with…

Benefits of body language

Benefits of body language

5 Reason why this is important So much is being said at any given time in communication and knowing and learning the importance of this can have a substantial effect on your life. According to the www.thescienceofpeople.com here are 5 important key benefits… 1. Connect with people better Depending on which study you consult, 60-93% of our communication is through…

Call Centre Training

Call Centre Training

Just recently my business coach summed it up perfectly. Looking at what call centres currently do – most of the time training is specifically focused on skills training. All call centres are aimed at being the professional in their field which is vitally important because as we know call centre staff often have sick days off and training is often…

Useful Tools

Useful Tools

1.  Start staff learning before they arrive A pre-induction learning portal is proving to be an excellent tool to dramatically improve engagement and productivity of new staff from their very first day. Up to ten hours of learning covering product knowledge, compliance topics, as well as sales simulations, have led to staff arriving confident and competent. This has reduced induction training…

Presenting your presentation

Presenting your presentation

Just recently one of my coaches chatted to me about why so many corporates still don’t see much value in alternative training. Which is rather strange because most of the world already uses some kind of Neuro-Linguistic Programming in a corporate setting but South Africa is still way behind. When it comes to “Presentation skills”, even business schools and colleges…

Latest LinkedIn study and Soft Skills

Latest LinkedIn study and Soft Skills

The future of communication seems to be very technologically driven yet there is one thing that “robots” of the future can’t do. They can’t engage on a human emotional level or substitute body language and training like “soft skills.” It’s the one area that corporates really need to pay a lot more attention to. According to the “Good Men Project”…

Sales – Efficiency – Dynamism

Sales – Efficiency – Dynamism

Just recently I was asked how I do it? Do what you ask? Sell. How do you sell and walk away with the business? The sales training we do at Mind the Change Academy is specifically aimed at improving personal skills. Training people to be highly efficient and dynamic. Once we get our brains on board with how to be…

Confidence and the struggle we have

Confidence and the struggle we have

Having done some amazing training in the last year and also achieving the unexpected results we have, I think it fair to say that a large part of this success is due to dealing with confidence. Confidence, a state that we experience in our bodies which is attainable for everyone. It’s not something that happens outside of us or only special people.…